DCD Management offers a wide range of IT Support Services.

Summa-Tech Systems

Summa-Tech, a division of DCD Management, has been providing IT and Systems Management Services for the DCD group of companies and clients for over 27 years. Summa-Tech is based in Burnaby, BC, Canada, and provides outsourced IT services to clients in the greater Vancouver area.

We offer a complete range of IT services including Hardware Management, Network Support, ERP System Implementation, Business Intelligence & Reporting, EDI Implementation, Software Development and Data Backup.

Hardware Management and Network Support

• PC and server installations, network setup and management

We source and configure hardware to serve your business needs and maintain your PC’s and Servers to ensure they run reliably. We upgrade your hardware and software timely and cost effectively so your users get the desired performance and you get most out of the useful life of your equipment. Network services include Local Area (LAN), Wide Area (WAN), Wireless, Firewall, Virtual Private Network (VPN) and Remote Access.

ERP System Implementation, Consulting and Support

• Vantage and Epicor 9 ERP Software

Enterprise resource planning (ERP) systems automate and optimize business operations by integrating all or the majority of the data and processes of an organization into a single unified solution in order to maximize profitable growth.

We have extensive experience customizing ERP solutions for manufacturing and distribution and provide consultancy, implementation and project management.

Business Intelligence and Reporting

• IBM Cognos

Cognos Business Intelligence will allow you to report ERP data and analyze the business to understand performance and make better decisions. Use reports, analysis, dashboards and scorecards to monitor business performance, analyze trends and measure results.

EDI Implementation, Consulting and Support

• Data exchange with supplier and customer systems

Summa Tech has extensive experience in setting up and supporting EDI transactions with many major retailers in Canada and the United States. Traded documents include Purchase Orders, Purchase Order Acknowledgements, Advance Ship Notices, Invoices, Remittance Advice, Credit Debit Adjustments, Planning Schedule and Shipping Schedule.

Custom Software Development

• Mobile sales force software

We develop custom software applications to complement and extend functionality of existing systems. We have extensive experience in developing for .NET and Microsoft ASP. We developed and license a mobile sales force application for retail food distribution.

The Summa Sales System is designed to facilitate sales personnel coverage of retail stores. It provides order entry and/or survey capability for the mobile workforce. Data is synchronized between your companies business system or a stand-alone support server, and each mobile workers computer. The mobile worker then has all the information relevant to each customer they are going to call on. They will have all the listed items, prices, purchase history, and notes. They can then take a customers order, record any rapid draft payments and record survey data for the store. All this information is then sent back to your business system or the stand-alone support server.

Off-Site Data Backup and Disaster Recovery Solutions

CUBE Global Storage offers a variety of data backup and electronic vaulting solutions that protect your mission critical information. Whether your data is stored on a laptop, PC or servers, CUBE can provide a reliable, easy-to-use backup solution.

Summa Tech is an Authorized Reseller of CUBE Live Backup!